What isn't included?
So nothing comes as a surprise. Anything below can be booked separately where we offer it.
- Removal and waste disposal, we point you onward
- Remediation after water damage, mould or fire
- Façades, roofs and windows at height
- Gardening and snow clearing
Jobs we take on
- Offices and showrooms, on a rolling contract or one-off
- Post-renovation cleaning, including construction dust and spills
- Stairwells and communal areas for housing associations
- Event cleaning before and after
- Deceased estates and emptied homes
- Sublets between tenants
- Holiday homes before and after the season
How it works
- Describe the job in the app or by email: the area, how often, what needs doing.
- We come back with a quote, usually within a day.
- For larger or recurring jobs we come and take a look first.
- Get in touch at least a week ahead. We always try to solve urgent jobs.
How much does it cost?
Priced per quote, since the scope decides. Our prices for the other services are on the pricing page.
If something is wrong
Not happy? Get in touch within 48 hours and the cleaner comes back and puts it right at no extra cost. If something breaks, report it within 24 hours and the insurance covers it. The full terms.
What if you need to change the booking?
Rebooking is always free as long as it fits your cleaner's schedule. If a child falls ill or something urgent comes up, we move the booking at no charge. Cancellations follow three steps:
- 7 days or more before
- Free of charge
- 6 to 3 days before
- 50% of the price
- 2 days (48 hours) or less before
- The full price
You do all of it in the app. There is no binding period and no notice period.
Ready for a spotlessly clean home?
Download Cleenki and book your first cleaning today. It takes under 2 minutes.