What isn't included?
So nothing comes as a surprise. Anything below can be booked separately where we offer it.
- Windows that cannot be opened or reached safely from the inside
- Windows higher than 2.8 metres without arranging it in advance
- Cracked or damaged panes
- Blinds and shutters
- Restoring flaking paint and worn weather stripping
- Façade washing
Add-ons
- Fully glazed balcony, 950 SEK after RUT
- Half-glazed balcony, 600 SEK after RUT
- Balcony door with a full glass panel
- Combine with home cleaning or deep cleaning on the same day
Add-ons without a stated price are charged by the hour, at the same hourly rate as the cleaning.
How to prepare
- Clear pots, ornaments and curtains off the window sills.
- Count the windows before you book and note which ones have glazing bars. Then the price in the app is right.
- Make sure the windows open. If one is stuck, say so in advance.
- Unlock the balcony door if balcony glass is to be cleaned.
- Do not clean them yourself first. It does not help, and you pay the same.
If something is wrong
Not happy? Get in touch within 48 hours and the cleaner comes back and puts it right at no extra cost. If something breaks, report it within 24 hours and the insurance covers it. The full terms.
What if you need to change the booking?
Rebooking is always free as long as it fits your cleaner's schedule. If a child falls ill or something urgent comes up, we move the booking at no charge. Cancellations follow three steps:
- 7 days or more before
- Free of charge
- 6 to 3 days before
- 50% of the price
- 2 days (48 hours) or less before
- The full price
You do all of it in the app. There is no binding period and no notice period.
Ready for a spotlessly clean home?
Download Cleenki and book your first cleaning today. It takes under 2 minutes.