What isn't included?
So nothing comes as a surprise. Anything below can be booked separately where we offer it.
- Window cleaning on the outside
- Inside of the oven, fridge and freezer
- Behind and under heavy furniture
- Ironing and laundry
- Balcony, storage unit and garage
- Anything out of reach from a two-step stool
Add-ons
- Inside of the oven
- Inside of the fridge and freezer
- Ironing
- Window cleaning, from 100 SEK per window after RUT
- Changing bed linen
Add-ons without a stated price are charged by the hour, at the same hourly rate as the cleaning.
How to prepare
- Clear clothes, toys and loose items off floors and surfaces, so the time goes to cleaning rather than tidying.
- Have a vacuum, a mop and a bucket at home. You choose whether to supply the cleaning products yourself or let Cleenki keep them topped up for a small surcharge.
- Decide how the cleaner gets in: a key, a door code, or you being home.
- Do the washing-up, or say if you want it included.
- If you have allergies or products you prefer, note it in the app once. It follows every booking.
If something is wrong
Not happy? Get in touch within 48 hours and the cleaner comes back and puts it right at no extra cost. If something breaks, report it within 24 hours and the insurance covers it. The full terms.
What if you need to change the booking?
Rebooking is always free as long as it fits your cleaner's schedule. If a child falls ill or something urgent comes up, we move the booking at no charge. Cancellations follow three steps:
- 7 days or more before
- Free of charge
- 6 to 3 days before
- 50% of the price
- 2 days (48 hours) or less before
- The full price
You do all of it in the app. There is no binding period and no notice period.
Ready for a spotlessly clean home?
Download Cleenki and book your first cleaning today. It takes under 2 minutes.